All work performed by Totta Hardwoods is warranted to be free of defective materials and workmanship for a period of one (1) year following the completion of work.

The cost of refinishing is dependent on a few factors. Type of wood species (maple takes longer to sand because of its hardness), textured look the customer wants (smooth, hand-scraped, wire brushed), color and finish choice (UV cured finish eliminates the 7-10 day waiting time and permits the customer to allow pets and rugs on the floor same day).

The cost of new floors depends on a couple of variables:

1. Materials: Wood species, grade, width, finish, or prefinished flooring options.

2. Style: texture, pattern, and color.

YES! Our entire standard finishing system is GREENGUARD air certified to ensure low chemical emissions. Therefore, it is safe for the home or workspace to remain occupied while the work is being performed.

It's recommended that you properly prepare your subfloor for flooring installation to remove any existing flooring, including carpet, tile, and linoleum.

Yes, we can help with this. We use a reputable family-owned local company and for your convenience we can coordinate both furniture moving on the frontend and backend of your job.

We can remove your old tile or carpet as well as prepare the subfloor for the new flooring. If required, we will schedule a dumpster for the debris removal.

This is mostly preference. There are times we removed the carpet and discovered bad pet stains. In cases like this, it may require a darker stain to hide those stains and create a consistent color floor.

Furniture and appliances can be reset after 48 to 72 hours. Pets and rugs are allowed after 7 days.

In most cases your floor can accept light foot traffic after 3 hours. You should avoid pets until the floor is fully cured (7 days).

All of our standard finishes dry in 3 hours, and are fully cured in 7 days. After the final coat is applied, please follow these guidelines:

1. The floor can accept light traffic after 3 hours.
2. Furniture and appliances can be reset after 48 to 72 hours.
3. Pets and rugs are allowed after 7 days.
4. Approved hardwood floor cleaner can be used after 7 days.

If you desire or need full access to your floor the same day, we have a UV upgrade that cures the floors the same day using specially formulated finish and a UV machine.

The amount of time depends on the size and scope of the project. Our in-home consultation is designed to understand your unique project, define the scope of work, and establish an estimated project timeline.

The amount of time depends on the size and scope of the project. Our in-home consultation is designed to understand your unique project, define the scope of work, and establish an estimated project timeline.

This will depend on your preference. Here are a few ways our customers have provided access:

• garage code
• key box
• meet us onsite at the beginning of each day

There can be a slight color variation caused over time. Contributing factors are wood species, finishes, prefinished lot numbers, and light exposure which can lighten or darken the floor over time. For a guaranteed match, we recommend doing all the floors at the same time. We understand this is not always possible. When matching an existing floor, we never guarantee an exact match for the aforementioned reasons. However, we are confident in our ability to achieve your look. If a perfect match is not achievable, we will be upfront with what you can expect.

Recoat - during a recoat, we will lightly abrade the floor before applying a fresh coat of finish. This does not get rid of the color of your floors but removes most shallow scratches and gives your floors a refreshed look.

Refinishing - during a refinish we will sand down your floors to the raw wood (taking off the coating and stain on your hardwood). We can then add a new texture, stain, and lace your existing hardwood flooring into new hardwood before we finish the floors.

Repairs - Repairs can be done with either of the above, however, the damage sustained to your floors will be dependent on whether a recoat or a refinish will have to be done to the repaired area.

Unless a color change is desired, a well-maintained floor may not require a complete sand and finish for 20 years or more. We recommend 

Yes, over time hardwood flooring may change color. Depending on the species, stain, and finish you choose, the floor may become either darker, lighter, or develop a slight change of tone. Frequent exposure to sunlight is likely to cause your floor to change color more quickly.

A regular floor cleaning routine will not only remove surface allergens that collect on your floor and contribute to itchy eyes, running nose, and sneezing. It will also remove dirt and debris that can cause damage to your floor’s finish. Download our Floor Maintenance Planner for a simple guide to helping you increase the longevity of your floors and create an overall healthier home environment.

Deep Cleaning should be performed 2-4 times a year to remove dirt and grime build up creating a healthier environment, adding protection to your finish, and saving money.

Maintenance Coat should be reapplied to avoid costly repairs and complete the sand & refinish process.

Refinish your hardwood floors to repair major damage like deep scratches, gouges, discoloration, and fading. Also, a great opportunity to update the look of your floor.

A standard 3/4 inches thick solid hardwood floor could likely be refinished three (3) to five (5) times during its total lifespan. If you don’t plan on changing the flooring color we recommend a buff and recoat about every 5 years. This will increase the longevity of your floors and eliminate the need for refinishing the floor. If the floor is well maintained we recommend refinishing every 10-20yrs.

We only recommend using approved hardwood floor cleaners. Any other cleaning product, including bleach, could damage your hardwood floor finish or cause discoloration. Bleach interacts with the tannins in wood, and although it is sometimes used to remove stains in raw wood, it still causes some damage at the cellular level and would need to be neutralized.

Yes! First step is understanding that the main cause of squeaky floors is movement. There are typically three (3) reasons movement occurs in your floor.

1. Seasonal Movement - Floors expand and shrink with season change due to a lack of or too much humidity. This expanding and shrinking loosens flooring boards and will cause squeaks between flooring boards or within the fastener and subfloor.
2. Subfloor Issues - Subfloor issues are common culprits of squeaky floor and should be addressed before new flooring is installed. Here are some common subfloor issues:
   1. Out of level subfloor
   2. Spacing between the subfloor and joists
   3. Subfloor seams off center with joists
   4. Improper subfloor material.
3. Fasteners - Improperly fastening a floor is a sure way to cause squeaks. If the flooring is not installed with the proper fastener schedule (spacing between fastener) or wrong size fastener your floor will loosen and squeak. Over seating a fastener will also create squeaks when fastener pushes through the bottom of the board separating it from the subfloor

This is mostly preference. There are times we removed the carpet and discovered bad pet stains. In cases like this, it may require a darker stain to hide those stains and create a consistent color floor.

Furniture and appliances can be reset after 48 to 72 hours. Pets and rugs are allowed after 7 days.

The cost of a new hardwood staircase depends on a couple of variables.

1. Materials: Wood species, grade, width, finish, or prefinished flooring options.
2. Style: texture, pattern, and color.

The cost to have your floors recoated is dependent on many factors -

• Damage / needed repairs
• Requested Finish
• Square Footage

Our consultations are designed to give you a breakdown of all your options so you are given an accurate estimate every time. Call us today and we can walk you through your options.

To avoid damage to your hardwood floors, we recommend using felt pads on the bottom of furniture to avoid causing any scratches or gouges to your hardwood floors.

This will depend on your preference. Here are a few ways our customers have provided access:

• garage code
• key box
• meet us onsite at the beginning of each day

When flooding or extreme moisture conditions occur, floorboards warp and lift up from the subfloor, this is called buckling.

When this happens it is important to work with experts to fix the buckling. We take the steps to ensure that your hardwood planks are replaced and integrated back into your floor.

For deep cleaning, we use a professional grade hardwood power scrubber and bona cleaner specifically developed to clean hardwood flooring.

If you need wax stripping we also have a custom wax stripper solution designed for stripping the wax off your hardwood floors. This is our own specific solution designed to get you the best results.

Recoat - during a recoat, we will lightly abrade the floor before applying a fresh coat of finish. This does not get rid of the color of your floors, but removes most shallow scratches and gives your floors a refreshed look.

Refinishing - during a refinish we will sand down your floors to the raw wood (taking off the coating and stain on your hardwood). We can then add a new texture, stain, and lace your existing hardwood flooring into new hardwood before we finish the floors.

Repairs - Repairs can be done with either of the above, however, the damage sustained to your floors will be dependent on whether a recoat or a refinish will have to be done to the repaired area.

These problems are likely to be caused by low humidity and low moisture in the room, causing the wood to dry out. Regardless of the effort placed in maintaining your hardwood flooring, there is always a chance for hardwood floors to develop small splits or cracks in the surface of the wood.

Most of the time Mother Nature can be the one to blame for this. Wood expands and contracts relative to the humidity in the air as it tries to reach equilibrium. That expansion and contraction will cause the hardwood floors to gap.

We recommend monitoring and maintaining a consistent humidity level in your home as the best way to help prevent some of the season gapping.

This is similar to buckling, it is when the edges of the hardwood planks rise up and the center of the board sinks down. The cause of cupped floors is a moisture imbalance where there is more water on the bottom side of the wood plank than on the top.

Yes, you can refinish both engineered and solid hardwood floors. We would need to verfiy the wear layer (wood veneer) on the engineered HWF is thick enough to handle the sanding. Cheap engineered floor, although real wood, may only be one time use.

Yes. Let's schedule a time to discuss your custom staircase.

Yes. You're welcome to schedule a time to stop by and view some of our prefinished and onsite finished options. Keep in mind, if you don’t see anything here that fits your style we can create it. We want you to feel confident your home represents you style well.

Yes. Unless you purchase a prefinished hardwood floor, all onsite finished flooring is custom to the home. Onsite finished floors give customers the ability to choose stain color, texture, and finish sheen. Totta Hardwoods helps customers achieve the look they want by providing a custom wood floor and stair solution to match the customer's overall home design. Custom sample boards can be created to help finalize your design decision.

The cost of new floors depends on a couple of variables:

1. Materials: Wood species, grade, width, finish, or prefinished flooring options.

2. Style: texture, pattern, and color.

• Hardwood Flooring Promotes Healthier Living by minimizing the accumulation of dust, mold, and animal dander, which improves overall indoor air quality.
• Easy to maintain - Cleaning hardwood floors is simple. It only requires a basic wood floor cleaner and a dust mop for everyday sweeping. They are also more stain resistant than other types of flooring.
• Eco Friendly and sustainable - wood is an environmentally friendly choice that helps to insulate the home and lower energy bills. Wood flooring is also the most abundantly renewable flooring material available. It takes less energy to produce and can be recycled at the end of its life. The U.S. Forest Service states that the annual net growth for hardwoods is greater than the average annual removal rate. This means wood flooring is very sustainable with trees growing faster than they are being used today. Other flooring options like carpet or vinyl options use more chemicals and synthetic material to produce.
• Strength and durability - Hardwood floors can literally last for hundreds of years whereas other products have a much shorter lifespan. Wood floors can handle heavy foot traffic and can be repaired and refinished unlike carpet, tile, or vinyl flooring products.
• Timeless style - Hardwood has a unique and beautiful look. It is one of the oldest flooring materials there is, and it never goes out of style. Because of the large variety of trees and wood types, a world of colors, consistencies, designs, and grain patterns are available. Where other floors have to be replaced, wood flooring can be refinished to live a complete new life. When other floors will begin to look tired and worn, your hardwood floors will still look beautiful.
• Good investment - Hardwood flooring adds value to your home both economically and aesthetically. Remember that carpet, laminate, vinyl, linoleum and tile are all throw-away floors, once they are used up, they're destined for the dump. Meanwhile a hardwood floor can go 20 years or more when maintained well. Then you can sand it and finish it again and it's like new again! It’s reported to increase your home value by 3-5% and give homeowners a greater sense of enjoyment of their home.

When installing a new floor, there are many different types of wood flooring options. Totta Hardwoods can help you select the best flooring to fit your life and style. You can choose from a variety of wood species, cuts, widths, and composition (solid vs. engineered). All the choices are based on your home environment, installation location, and unique style.

The answer depends on the homeowner.Most factory finished or prefinished floors have the following:

Positive:

• Prefinished hardwood flooring offer a broader range of options for hand-scraping and distressed looks that can be achieved more economically than their on-site-finished counterpart.
• Convenience:
  • Time Savings: The installation of a prefinished wood floor takes 1-3 days on average and there is no dry-time or cure time to contend with.
  • Furniture: furniture can be shuffled around the working area rather than completely removed from the house.
• They can then be installed in one step without creating dust or fumes.

Negative:

• Prefinished wood floors will never be as smooth and flat overall as an onsite finished floor.
• You can experience some color variations between the boards since every piece is stained separately in a factory.
• Manufacturers are constantly discontinuing product lines so it may be very challenging to obtain more of the same flooring down the line if you need to.

Solid Hardwood or engineered with a minimum of 4mm wear layer would be the recommended flooring option for households with children. Wood floors are hypoallergenic, durable, and easy to clean. They are hypoallergenic because they minimize the accumulation of dust, mold, and animal dander which promotes an overall healthier environment in the home. Because the wood floors can be refinished, you can revive the life of your floors multiple times over the child's time in your home. Cleaning messes are easy, from a quick dusting to cleaning up a child's spill. Regular maintenance will keep your floors from showing the wear seen in carpet and other vinyl options.

We believe the beauty, timeless style, and durability of hardwood floors make it the best choice for any home. Depending on the location of installation, you would need to choose between engineered or solid hardwood. Any wood flooring installed below grade must be engineered. “Below grade” are any room or area located below ground level, like basements or rooms in split level homes.

Solid wood or engineered wood with a minimum of 4mm wear layer is a great choice for homeowners with pets. Choosing a harder wood species will also minimize the wear and tear from pets. Brazilian Cherry or Ipe are very hard exotic wood, but come with a higher price tag. Hickory would be the best domestic wood choice followed by Hard Maple and White Oak. Wood floors minimize the accumulation of animal dander and hair. They are easier to clean and can be repaired vs replacing.

We can help with this. We use a reputable family-owned local company. For your convenience, we can coordinate both furniture moving on the front end and backend of your job, if necessary.

Oftentimes with prefinished, you can move your furniture back the same day.

Good:
Living rooms, dining rooms, dens, bedrooms, kitchens

Not Good:
Doesn’t work well in places where water is in consistent contact with the floor. Bathrooms, Laundry rooms, mud rooms

We only recommend using approved hardwood floor cleaners. Any other cleaning product, including bleach, could damage your hardwood floor finish or cause discoloration. Bleach interacts with the tannins in wood, and although it is sometimes used to remove stains in raw wood, it still causes some damage at the cellular level and would need to be neutralized.

Yes! First step is understanding that the main cause of squeaky floors is movement. There are typically three (3) reasons movement occurs in your floor.

1. Seasonal Movement - Floors expand and shrink with season change due to a lack of or too much humidity. This expanding and shrinking loosens flooring boards and will cause squeaks between flooring boards or within the fastener and subfloor.
2. Subfloor Issues - Subfloor issues are common culprits of squeaky floor and should be addressed before new flooring is installed. Here are some common subfloor issues:
   1. Out of level subfloor
   2. Spacing between the subfloor and joists
   3. Subfloor seams off center with joists
   4. Improper subfloor material.
3. Fasteners - Improperly fastening a floor is a sure way to cause squeaks. If the flooring is not installed with the proper fastener schedule (spacing between fastener) or wrong size fastener your floor will loosen and squeak. Over seating a fastener will also create squeaks when fastener pushes through the bottom of the board separating it from the subfloor

When flooding or extreme moisture conditions occur, floorboards warp and lift up from the subfloor, this is called buckling.

When this happens it is important to work with experts to fix the buckling. We take the steps to ensure that your hardwood planks are replaced and integrated back into your floor.

Unfinished wood is raw wood without any protective coating applied to its surface, such as a sealant, stain, or finish coating like traditional lacquer, oil, varnish, or polyurethane finish. Installing unfinished hardwood flooring and finishing the flooring onsite provides the most customizable color, texture, and finishing options. Prefinished or Factory-finished wood flooring is also an option.

These problems are likely to be caused by low humidity and low moisture in the room, causing the wood to dry out. Regardless of the effort placed in maintaining your hardwood flooring, there is always a chance for hardwood floors to develop small splits or cracks in the surface of the wood.

Most of the time Mother Nature can be the one to blame for this. Wood expands and contracts relative to the humidity in the air as it tries to reach equilibrium. That expansion and contraction will cause the hardwood floors to gap.

We recommend monitoring and maintaining a consistent humidity level in your home as the best way to help prevent some of the season gapping.

This is similar to buckling, it is when the edges of the hardwood planks rise up and the center of the board sinks down. The cause of cupped floors is a moisture imbalance where there is more water on the bottom side of the wood plank than on the top.